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Always Good, Always Sweet

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Always Good, Always Sweet

image descriptionFrequently Asked Questions

Health Related

How fattening is sugar?

Sugar can be included as part of a healthy balanced diet.

Many people believe sugars are fattening however scientific reports do not point to sugars as a direct cause of obesity. Sugars provide kilojoules in the diet however weight gain and obesity are related to consumption of too much energy from any source, which is not burned off during physical activity.

As with all carbohydrates, sugars contain 17 kilojoules per gram. This is less than half the energy content of fat which contains 37 kilojoules per gram and almost half that of alcohol, which contains 29 kilojoules per gram.

In order to achieve and maintain a healthy weight it is recommended to choose nutritious foods within your energy needs and be physically active.

How many calories does sugar have?

One teaspoon, or 4g of sugar, has 68kJ. This is the same as protein but far less than fat which contains 148kJ per teaspoon.

Does sugar cause tooth decay?

Sugars and cooked starches (bread, pasta) are fermentable carbohydrates that can increase the risk of tooth decay. Bacteria on the teeth can breakdown fermentable carbohydrates to produce acid, which can eventually lead to tooth decay or caries, without proper oral hygiene, especially fluoride toothpaste. The frequency or how often sugars and starches are consumed may be more important than the actual amount that is consumed, when considering risk of tooth decay. There are many factors linked to risk of tooth decay, other than just what we eat and drink. These include the flow of saliva in the mouth, how long food stays in the mouth, whether teeth are regularly cleaned and if they are exposed to fluoride.

Does sugar cause hyperactivity?

Sugar is a carbohydrate and there is no conclusive evidence to show that increased carbohydrate intake increases the likelihood of hyperactivity in children

What are the sugar alternatives?

Because sugar not only provides sweetness but also functional properties there is no complete sugar alternative but there are alternative sweeteners.

There are natural sweeteners such as Stevia, Fructose and Honey.

There are artificial Low Calorie Sweeteners, such as aspartame, cyclamate, saccharin, acesulfame-K, thaumatin, talin. Other artificial sweeteners used in food manufacturing are Neosugar, palatinose, polyglucose, polydextrose, lactose, maltose, galactose, xylose, xylulose, xylitol, lactitol, maltitol, sorvitol, mannitol, lactulose, & whey-sweetener.


Does sugar contain preservatives or other additives?

No, sugar is pure sucrose, it contains no preservatives or additives of any kind.

Are our products Kosher and Halaal?

Yes, our sugar fits in the parameters of Kosher and Halaal. (Most products certified).

Is sugar chemically altered or bleached during processing?

No, sugar is not chemically altered or bleached during processing.

The sugar in your sugar bowl is the same as the sucrose naturally present in the sugar cane and is also identical to the sucrose in other fruits and vegetables.

Pure sugar crystals are naturally colourless. No artificial bleaching or whitening is necessary. Molasses, which is naturally present in sugar cane and gives brown sugar its colour, is removed from the sugar crystal with water and centrifuging. Carbon filters absorb any remaining coloured plant materials.

Product Specific

How does Castor Sugar differ from White Sugar?

Castor Sugar has a smaller crystal size than White Sugar. Castor Sugar is White Sugar that has been sieved through a fine mesh screen. The fine, regular sugar crystals dissolve quickly and caramelise evenly, making Castor Sugar an essential ingredient for the perfect pavlova, light sponge cakes, beverages and dressings.

How does Raw Sugar differ from White Sugar?

Both Raw Sugar and White Sugar are produced by dissolving, filtering and recrystallising the raw sugar received from the sugar mill. White Sugar undergoes additional refining process, it is passed through an activated carbon decolourising station which absorbs the colour from organic matter.

How does Brown Sugar differ from White Sugar?

All sugar products in the marketplace differ only in crystal size or molasses content. Molasses adds both colour and flavour. The darker the brown sugar, the more molasses it has.

Where does Demerara Sugar get its name from?

The sugar is named after Demerara in Guyana, the name does not define its origin, but simply a type of golden brown sugar. Today, countries like Mauritius export some of the best Demerara sugar available.


What is the shelf life of sugar?

There is no best before date for most sugars, if stored correctly it will last until it is used as it does not support microbial growth. Sugar is best when stored in a cool, dry place.

Please note: Jam Setting Sugar, Rich Chocolate Icing, Lemon Icing & Pink Berry Icing have a limited shelf life.

What is the best way to store sugar?

Sugar should be stored in an airtight container in a moisture-free environment. When sugar leaves our refinery it is dry and soft. The most frequent cause of hard sugar is that moisture has been absorbed by the sugar and has evaporated off again sticking crystals together. Changes in climate can also affect the consistency of the sugar. (High humidity or dry weather)

Can I store my sugar in the fridge or freezer?

Because Sugar has a indefinite shelf life (it does not support microbial growth), it does not need to be frozen to prolong shelf life. By storing it in your fridge or freezer you are exposing it to moisture, the sugar could absorb the moisture and harden. For best results store sugar in an airtight container.

Can I make hardened sugar soft again?

Yes, here is a method to soften sugar:
Preheat oven to a low temperature (120°C).

Remove the sugar from the package and put in an ovenproof container that will hold the sugar. Place in the warm oven for approx 15 minutes. Tap sugar with a spoon to test, if it falls apart, turn oven off and leave sugar in the oven for an hour or two to completely dry out.

Is it safe to store the sugar in plastic packaging?

It is safe to store your sugar in its original packaging. For best results, ensure the pack is tightly closed, this can be done by folding and securing the top of packaging over.

Alternatively, when you open the package, cut the top of the package open. Keep the top 5cm of plastic package ribbon you have just cut off and use this ribbon to tie around the top of the pack to close it.